Privacy Policy

Privacy Policy

Privacy Notice

 

Background

This privacy notice sets out how we, Athera Healthcare Limited, 14 Brooks Mews, London, United Kingdom, W1K 4DG, 13233551, use and protect any personal information we collect or generate in relation to you whilst using this site, in accordance with the UK Data Protection Act 2018 and UK GDPR (“the regulations” or “GDPR”).

 

We operate as a data controller for any data collected from your use of our website.

 

Data collected

What we collect and the purpose of processing

We collect personal data when you complete a ‘book a demo’ or ‘contact us’ using the details on the website.

  • We use this data to communicate with you and respond to your request/s
  • This information is stored for 24 months.
  • Our cookie policy explains the data collected using cookies and how you can accept or reject those cookies.

 

Your consent

When you contact us about our services using the contact details or information from our website, you are consenting to us processing your personal data in order to respond to your enquiries.

 

Source of your data and recipients of your data

Source

Personal data provided when you contact us comes from you.

 

Recipients

  • We only pass your personal details to other parties when you request us to do so, as part of an enquiry or provision of a service.
  • We may also need to share your data with third parties to provide you with the services you are requesting or third parties we use to manage our business operations. In rare occasions we may be required under law to share your data.
  • We may share your personal information with a purchaser or potential purchaser of our business. In these circumstances we will comply with the data protection regulations.
  • We never sell your information to third parties.

 

Links to other websites

Our website may contain links to other trusted organisations we work with or are associated with, from time to time. Although these are organisations we know and trust, we have no control over their external websites, so we cannot be responsible for the protection and privacy of any information you provide whilst visiting those sites.

 

Please do exercise caution and look at the privacy statement applicable to external sites.

 

Automated decision making

No automated decisions are made using any personal information collected using this site.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Data Transfers outside the UK

We do not send any Personally Identifiable data collected when you contact us outside the UK or EEA unless you have consented for us to do so, for example: if you provide contact data which is outside of the UK or EEA.

 

Data Processor agreements

Where we may use third parties to process any personal data in relation to the provision of our services, we ensure that they have committed to ensuring appropriate technical and organisational measures are in place to meet their obligations under the Data Protection regulations.

 

Your rights

You are entitled to ask about the data that is held about you, subject to certain exceptions.  This is called a Subject Access Request (SAR).  These should be made by email or in writing to hello@atherahealthcare.com.

 

In addition, the Data Protection Regulations provide the following rights for individuals:  (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling

 

We will make every attempt to ensure you are satisfied with our handling of your data queries or requests.  However, you have the right to complain to the Information Commissioners Office (ICO) if you are not satisfied with our handling of your requests about the protection of your data.  Follow the link below to report a concern to the ICO.

 

https://ico.org.uk/concerns/

 

Last updated: April 2024