Your Implementation Journey

Why Athera Healthcare’s Implementation Stands Out

• 

  Mark Harrison, Director of Client Services

  We know implementation can feel like the biggest barrier to change. That’s why we make it simple, structured, and supportive:

  • Proven & Structured Process – Expert project management from Corrina and her team reduces risk and delivers your outcomes successfully.

  • Comprehensive Training & Resources – Your team is equipped with everything they need to use the system confidently.

  • Dedicated Client Services Team – With Shane and Wayne as your Customer Success Managers, you’ll always have real people you can trust guiding you.

  • Customisable Approach – Every organisation is unique, and so is every implementation.

  • Ongoing Innovation & Support – We stay with you long after go-live to refine and optimise your solution.

• 

  Corrina Plant, Senior Project Manager

  Before any implementation begins, we ensure that every stakeholder is aligned on the goals, expectations, and timelines. We establish a strong foundation for success through:

  • Scoping & Requirements Gathering – You’ll be introduced to your dedicated Project Manager and we’ll work with your team to cement the scope of your processes, priorities, and key success metrics.
  • Project Kick-off Meeting – You’ll have your kick-off meeting where we’ll set expectations and outline the project approach.
  • Project Documentation – You receive a customised Project Plan and Project Charter to serve as the blueprint for implementation
  • Risk Management & Contingency Planning – Your project manager will proactively identify potential implementation challenges and develop tailored contingency plans, ensuring seamless project delivery.